AI chat apps · MCP · Integration · New Zealand

Turn ageing systems into a conversation

Your staff shouldn't have to learn a system to do their job. KWorks builds AI chat applications, MCP servers and integrations that work with the systems you already run — so people simply say what they need, in plain English, and get patiently walked through it.

25+years of expertise
1place to ask, not 14 screens
0new menus to learn

Fourteen screens, eleven menus, and three people who know the codes.

Before: a legacy business system with eleven menus, seven tabs, cryptic codes and stacked error dialogs. After: a chat where a staff member asks for a quote in plain English, pastes in a customer email, and the assistant offers to walk them through each step so they can check it before anything is saved.

What we're building now

Retire the system nobody wants to learn

Most business systems weren't designed — they accumulated. We replace the parts that hurt with an AI chat application that speaks plain English, knows your business, and never tires of being asked.

Before The system you have now

  • Large, complicated menus — and what you need is four levels down
  • Inconsistent look and feel from one screen to the next
  • Poorly laid out screens where data and functions are hard to find
  • Every new staff member has to be taught how to drive it
  • The knowledge that makes it work lives in a few people's heads
  • When those people leave, the knowledge leaves with them

After What we put in its place

  • One place to ask, in plain English — nothing new to learn
  • A consistent, patient assistant that guides and informs as it goes
  • It explains things the way each person best understands them
  • It walks you through each step so you can check before anything is saved
  • Your process knowledge lives in the assistant, not in someone's memory
  • Your existing systems keep running — the assistant works with them

AI chat web apps

A chat interface your staff actually want to use, on a desktop or a phone, that answers questions and completes real work — quotes, orders, cases, lookups — instead of pointing at a screen and hoping.

MCP servers

Model Context Protocol servers that give the assistant safe, governed access to your systems — exactly which functions it may call and which data it may see, with permissions and an audit trail behind every action.

Internal & external integration

Connecting the assistant to the systems you already run and the services you depend on — Business Central, Salesforce, Dynamics, Xero, MYOB, Microsoft 365 — plus your own databases, APIs and legacy applications.

Knowledge, finally written down

The rules, codes and workarounds that only a handful of people know become part of the assistant — so they outlast any one staff member, and the next person to ask gets the same good answer.

No rip and replace. The assistant sits over the systems you already have, so you keep what works and lose the parts that never should have been the price of doing the job.

What we do

Services

From the first conversation about what your business actually needs, through to support long after go-live.

AI Chat Web Apps & Assistants

Plain-English chat applications that replace hard-to-use screens and menus, guiding each staff member through the work rather than expecting them to already know how.

MCP Servers & System Integration

MCP servers and integrations that let an assistant safely use your internal and external systems — synchronising, transforming and sharing data across your organisation, with permissions and audit.

Full Stack Web & Mobile Development

End-to-end development of modern web and mobile web applications, from the database to a responsive user interface.

Business Requirements Analysis

Working with you to understand your processes and capture the requirements that matter — including the knowledge that currently only lives in people's heads.

Solution Modelling & Design Specification

Clear, practical designs and specifications that de-risk delivery and give everyone a shared picture of the solution.

Post-implementation Support

Responsive, knowledgeable support long after go-live, keeping your solutions reliable and up to date.

Our toolkit

Technologies

Technologies and tools used by KWorks include:

AI & Assistants

  • AI chat web applications
  • Model Context Protocol (MCP)
  • LLM APIs — Claude & OpenAI
  • Tool & function calling
  • Retrieval over your own data
  • Permissions & audit trails
  • AI-assisted design & coding

Languages & Frameworks

  • Java
  • Spring / Spring Boot
  • Vaadin Web Components
  • JavaScript & jQuery
  • HTML & CSS
  • Git / GitHub / GitLab

APIs & Integration

  • REST API
  • Xero
  • MYOB
  • Salesforce
  • Microsoft Dynamics
  • Business Central
  • Microsoft Graph
  • Office 365 & Google

Data & Security

  • NoSQL — MongoDB & Couchbase
  • SQL Databases
  • OAuth2 Security

Proven in production

Example Solutions & Applications

Solutions that we have developed and support include:

01

AI chat assistant for product, quoting and order enquiries, integrated with internal business systems

02

MCP servers exposing internal data and functions to an AI assistant, with permissions and an audit trail

03

Workflow and integration between Salesforce, Business Central and internal systems

04

Sales ordering and product manufacturing web applications

05

Incident and case management, monitoring and tracking

06

Manufacturing production template and cost management

07

Regulation monitoring and licence issue

08

Document management, control and search

Who we are

About KWorks

For over 25 years KWorks has provided consistent quality and value through its development and consultancy expertise, using modern technologies and practices.

Our core expertise is consultancy services leading to the building and support of applications that support internal and intra-business processes.

More recently that expertise has gone into replacing hard-to-use systems with AI chat applications — keeping the business rules and integrations that work, and dropping the menus, screens and tribal knowledge that never should have been the price of doing the job.

Our clients include

  • Manufacturing
  • Distribution
  • Government service organisations
  • Rescue service providers

What drives us

Company Objectives

  1. Responsive, reliable, knowledgeable

    To be highly responsive, reliable and knowledgeable in everything we deliver.

  2. Trusted relationships

    Maintain and grow the trusted relationships we have with our existing clients.

  3. Long-term partnerships

    Establish long-term business relationships with new clients.

  4. Measurable benefits

    Assist clients to implement effective solutions that deliver measurable benefits.

  5. Pride in our work

    Enjoy what we do — and do it the best we can.

Let's retire the system nobody wants to learn

Talk to us about an AI chat application, an MCP server or an integration project — or just about the system that's causing you grief.